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Windstream Customer Service

Why Choose Windstream Customer Service?

Windstream Customer Service Phone Number

'Llame al número de servicio al cliente de Windstream para obtener ayuda en español'

If you’re an existing Windstream customer you can call this number for service concerns, address change, bill payment, and general inquiries. You can also call this number for TV, internet, phone and security services and one of our customer support representatives will address all your questions and concerns. Windstream Customer Service is available round the clock to help you with whatever you need, whether it is about adding or moving your services, paying your bill, general enquiries or any other issues you might be experiencing.

Windstream Internet Customer Service

'Llame al número de servicio al cliente de Windstream para obtener ayuda en español'

Are you an existing customer with a Windstream High-Speed Internet connection looking for tech support? If you have a technical question or if you need help setting up your home network, we’re here to facilitate you in every possible way. Call us and any one of our technical experts will be more than happy to address the issues you may have. Are Windstream technicians too busy? Don’t worry. Go to Windstream forums, chat support and other virtual assistance methods to get your internet related issues taken care of.

Windstream Tech Support Phone Number

'Llame al número de servicio al cliente de Windstream para obtener ayuda en español'

Call this number if you’re already a Windstream customer and are in need of general technical support or have inquiries to make. If you’re facing issues with your Windstream phone or TV, there’s no need to worry. Our tech support personnel will answer all your queries instantly. We have provided a dedicated line for phone and TV support services and inquiries.

Windstream Advanced Tech Solutions

'Llame al número de servicio al cliente de Windstream para obtener ayuda en español'

A paid service for customers looking for extra support for PC and internet service related issues. If you’re dealing with computer-related issues like software crashes, viruses, or setting up a secure network including computer updates, Windstream’s got a solution for that. Simply visit the Windstream Advanced Tech solutions page and have your problems solved.

Windstream Business Service Phone Number

'Llame al número de servicio al cliente de Windstream para obtener ayuda en español'

If you’re a business customer with general inquiries, bill payment, account balance or want to update your account, this automated support line will answer all your queries. When you call, the menu will walk you through a number of options like your business account, setting up an appointment, paying your bills and more!

Contact Windstream

More Ways to Contact Windstream

Can’t get through to a Windstream customer service representative? No need to worry. We have other ways for you to seek assistance. Just follow the resources below if you’re looking for customer service or technical support. We’ve included these additional resources so that you don’t walk away without getting your issue resolved.

Windstream Online Support Center

Encuentre soluciones en el Centro de soporte en línea de Windstream

If there’s an issue that needs to be looked into, you have a variety of tools at your disposal. We offer resources like guides, and videos to provide support regarding customer service concerns, technical issues, bill payment and more!

Windstream Welcome Center

Todo lo que necesitas para comenzar en Windstream Welcome Center

By becoming part of the Windstream Family you get access to your account and bills, as well as support for issues related to TV, internet, phone, & home security service.

Windstream Support Forums

Obtenga ayuda en los foros en línea de Windstream

Need to resolve an issue regarding any of your Windstream Services or want to look for answers to popular questions? You can go to one of Windstream Support Forums and have all your questions related to internet, TV and phone, answered.

Email Windstream

Solicite la ayuda de Windstream por correo electrónico

Windstream offers support via email for our customers. Ran into an issue? No worries! Feel free to send your emails to get technical support, billing information, and customer service, from our professionals.

Windstream’s My Account

Gestión de servicio conveniente en Windstream My Account

Using your Windstream Internet, sign into My Account to add services, chat with a support rep, view and manage your bill, and more.

Windstream Support Chat

Obtenga asistencia en Windstream Live Chat

Would you rather chat instead of talking to a representative? We have a chat option that makes Windstream available to you, round the clock!

Windstream Payment Centers

Visita el centro de pagos de Windstream

For bill payment, you can visit our payment centers. However, if you’re finding it difficult to access our payment centers you can talk to a Windstream customer service representative. They’ll talk you through the process. Or you can go on one of our support forums to find out where to go and what to do in order to pay your bill.

Contact Windstream on Twitter

Sigue e interactúa con Windstream en Twitter

Your questions are also acceptable as tweets! That’s right, Windstream Communications is also available on Twitter. So tweet and be heard!

Before You Call

Before You Call

Before you get in touch with us, it is recommended for you to keep some basic information on hand. It will help Windstream Customer Service provide quick, smooth and timely support to your troubles.

windstream customer service

Account Number: Log into My Account to find your account number, resources and other ways to get information. Windstream business customers can log into My Account Business Resource Center. and get information.

You can find your account number on your Windstream paper bill or via the Windstream My Account Online Portal. Your account number will be accessible once you have logged in. However, Windstream’s business customers can access their account number by logging into the Windstream Business Portal and also find it on the paper bill. If you are unable to locate your account number, the phone number associated with your account will also help in identifying it. Still can’t find your account number? No sweat. A Windstream customer service representative will guide you through it.

Four Digits of Social Security Number: A customer support representative may ask you for the last four digits of your social security number or SSN. This will help ensure your identity and verify that you are authorized to manage the account you’re contacting in regards to.

Billing or Service Address: If you are looking to add new services, Windstream will require your address to confirm serviceability. In addition, if you are looking to move your existing service, Windstream will require your new address too. Your billing address will be verified for the account before going any further. These necessary steps must be taken to fast track your request and assist you in a timely manner.

Writing Utensils to Take Notes: It is always a good idea to have a pen or pencil at hand in the event that you need to write down any numbers, names or other details that you may later need.


Windstream Communications is a service provider that offers high-speed broadband internet, phone and Digital TV packages to residential customers as well as products and services for small, medium and large businesses including government agencies.
To find out if Windstream offers its services in your area use the form above and enter your address. We will search our database for your address and see if we offer our services in your area. If we operate in your area, you can select a package that suits you. If you want to talk to one of our representatives, please call 1-855-349-9312 and they will gladly help you through the buying process 24 hours a day.

Log on to Windstream Online (
Go to My Account, then Invoices & Payments, then Make Payment.

Select an option underneath the Pay Now. After that head on to either schedule a recurring payment or make a one-time payment.

Yes. Log on to Windstream Online (
Go to My Account, then Invoices & Payments, then Make Payment.
Select your option underneath the Pay Now. Finally, head on to either schedule a recurring payment or make a one-time payment.
Windstream Internet offers speeds up to 100 Mbps. That’s enough for surfing, streaming, downloading, and watching videos on multiple devices. What you get is unlimited internet without any data caps or contract.
Windstream offers internet that ranges from 6 Mbps to 100 Mbps. You can avail these speeds by choosing fiber optic or ADSL. However, you’ll need to check the availability in your area.
Windstream offers internet at incredible speeds. Get any of the premium internet packages and enjoy unlimited data for yourself and your family.
Yes, Windstream offers premium quality services no matter which package you avail. Get any package to experience our services.
Yes. With the speeds we offer, Windstream is perfect for online gaming as you’ll experience no lag or delay.
Your monthly Windstream Internet subscription may vary according to the speed you have opted for. The higher the plan the greater the charges. However, you can save on your monthly internet bill by adding other Windstream services. At the moment, Windstream Internet is being offered for as low as $36/mo.
Your PIN is a unique identifier assigned to you by our account security team. It is located on your monthly invoice and cannot be shared over the phone to protect your privacy. For multiple accounts, the parent account PIN is located on the parent portion of your invoice and the PIN numbers for the children accounts are located on the respective child portion of your invoice. If you cannot locate your PIN, first contact your accounts payable department and then if you are still unable to locate your PIN, Contact Us and we will help you out.
If, for any reason, you’re experiencing a disconnection or intermittent connectivity or you’re not receiving any picture on your TV or your phone line is down, please call 1-855-349-9312 and a representative will help you through the process. Customer support is available 24 hours a day. However, if you do not want to talk to an agent, you can go to our Contact Us page and type in your query. An online representative will respond to you immediately.
To receive an email from us visit our Contact Us page and a representative will help and guide you through the process. In case you do not see an email from us, please check your spam folder.

We've updated our privacy policy to comply with Europe's General Data Protection Regulation (GDPR), the EU-U.S. Privacy Shield, and the Swiss-U.S. Privacy Shield. View our HR Data Privacy Policy and Non-HR Data Privacy Policy to learn more about these changes.